Excel Medical Blog

Mobility is Healthcare’s Elephant in the Room

Mobility is Healthcare’s Elephant in the Room

All of us know it.

  • Clinicians.
  • Vendors.
  • Patients.
  • Families.

People are dying every day in healthcare.

And the days of a lack of information being the reason? They’re gone:

Gone are the days of “We don't have the information.”

  • Gone are the days where reasons could be swept under the rug.
  • Gone are the days of acceptance.

Information is overflowing in healthcare. There’s TOO much information, not too little.

So, the challenge these days is not a lack of information…it’s timely access to the right information. And, more than just timely access, it’s timely access to the right information WHERE the clinician can use it!

That’s why mobility is healthcare’s elephant in the room.

This is the dirty secret in healthcare…and truly, it’s not that secret.

There is an incredible lack of appropriate mobility for today’s day and age.

Mobility in healthcare is all about getting the right information as quickly as possible…if not immediately.

That’s what it is and should be. But, for many health systems…for many hospitals…for many clinicians…it’s not.

Mobility is not…

Mobility is not taking pictures of waveforms and texting them to physicians.

Mobility is not printing an event strip and shoving it into a tube or a fax machine and waiting for it to be delivered...or not.

Mobility is not a runner—someone who literally runs an event strip down the hall, up the elevator, and to a waiting clinician.

And yet, in countless health systems around the country, these things are exactly what mobility means.

Think this isn’t real?

Think this is just fodder for some controversial vendor blog?

It’s not.

As a vendor, and as a senior business development executive, I see a lot of things. And, let me tell you, the concept of the runner is very real.

Picture this. You have a nurse. He is a runner. That's all he does. Here’s his role:

Stick mostly at the central monitoring unit, and when an event occurs, be ready.

For what? Well here’s a workflow—clearly not designed to work this way—that is all too real:

1. A strip is printed.

2. It’s shoved in the fax machine and sent

3. Eight minutes later, an alarm goes off on the fax machine: The strip was not delivered.

4. It’s faxed again.

5. Eight minutes later, an alarm goes off on the fax machine: The strip was not delivered.

6. It’s faxed again.

7. Eight minutes later, a third error message goes off.

8. The runner gets up and runs the strip to the waiting clinician….as quickly as possible.

Think about that for a moment. How much time has passed?

Eight minutes…three times. 24 minutes.

And, that doesn’t include the time for the nurse to run the strip to where its information is needed.

That patient's just lying in the bed, waiting for the care that could have been. If time is muscle…if time is brain…if time is organs…This is a problem that needs fixing.

Technology is great…but the first step is not the tech. It’s admitting there’s a problem and starting a dialogue.


So tell me…does this sound familiar? And if so, what’s your next step to spark positive change?

Let’s be part of that spark…together.

What do you say?

Jason Dvorak
Senior Vice President, Corporate Development
Excel Medical